With our technical expertise, we intend to complement our Customers on-house technical capabilities and act as an Expertise center for any Sun-related technical issue raised by our Customers.
We consider we could bring value to our Customers to obtain the best state-of-art support services, directly and in the mother-tongue language, instead of waiting for Sun Support center recommendations for each call.
Just to mention some of the projects involving Sun installations and support we were responsible for during the last 2 years, we can enumerate:
Cluster installations for various customers, 24 x 7 third-line support, remote monitoring, Storage Area Network setup and administration.
Campus cluster installations , disaster recovery solution design and implementation
Hundreds of installations and support interventions
Datacenter design, implementation and 24 x 7 technical support
Tenths of high-end servers installations and technical support .
Security solution, design, implementation and 24 x 7 technical support
Hundreds of training sessions for Advanced Solaris Administration, Networking and Security solutions
With the know-how and direct involvement for more than 5 years on 24x7 technical support delivery for complex Sun troubleshooting problems, we consider our 24 x 7 call-center escalation point for Romanian Customers the best alternative to easily share our knowledge and work with the customers to solve business problems using technology.
We are highly recognized for solving over the phone problems that usually request long investigations on the system logs. As requested, we can allocate Assigned Service Account Manager and Dedicated Technical Support Engineer for our stategic Customers on the market.
Teaming with us could help our Customers to solve the toughest network computing challenges with the best expertise on the market.
With hundreds of installations and customizations of open-source stack in challenging environments, GUS considers itself as the only company on the market capable of delivering mature services in an yet-innovative and scarcely developed market, the open source market.
GUS combines technical expertise with more than 5 years experience as trainers for Sun technologies on the market, for all its senior engineers. While other companies are starting trying to decrypt Solaris, Cluster and identity management technologies, our specialists have extensive experience as training professionals for advanced courses on Solaris, Security and Cluster solutions.
For this reason, we consider we can provide a comprehensive learning solution for our important customers and partners.
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